This privacy policy explains how we use any personal information you provide via LH Alliances Online Courses site

The Data Protection Act 1998 and the GDPR (General Data Protection Regulation) ensure that organisations look after any personal information properly. The information below outlines what information we collect and how we look after it. It is important that you know that we will keep your personal data safe.

Information we collect

When you enrol as a student or subscriber (“learner”) on our site or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.

How we use your information

We collect this information in order to send you emails about our online learning courses, registration, course content. your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.

How do you get my consent?

When you provide us with personal information to become a learner on our site, make a purchase, or participate in a course, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected].

Who are we?

LH Alliances Online Courses website is run by LH Alliances Ltd. LH Alliances Ltd provides facilitation and advice on alliancing and alliance contracting. LH Alliances Ltd is a registered private limited company incorporated in November 2011, company number 07838089.

Who has access to your information?

We use your information solely for LH Alliances. We will not share your information for marketing purposes with other organisations or companies. We will never sell or rent your information to third parties.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Other websites

Our website and courses contain links to other websites. This privacy policy only applies to our websites. We are not responsible for the privacy policies or practices of third party websites. We encourage you to read the privacy policies of other websites when you access them.

Thinkific

Our online courses are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

Payment

If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy or Privacy Statement here https://www.thinkific.com/resources/terms-of-service  .

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the UK and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards

Cookies

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

Web Analysis Tools

We may use web analysis tools that are built into the LH Alliances website and LH Alliances Online Courses website to measure and collect anonymous session information.

Changes to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Unsubscribing

You can update your mailing preferences or unsubscribe from our emails at any time by clicking these option links in any email we send you. You can also email [email protected].

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please email write to us by emailing [email protected].